Autopage is the most frustrating service provider ever! Apart from the persistant issues I have had with them over the last few months, aparently now they cannot even email me last years invoices/statements for me to submit for my tax return. The invoices they are supposed to send me every month ...
I contacted Autopage on Saturday, 13 July at approx 9:15pm and spoke with Levaughan. I advised him that I had run out of the allocation on my data bundle and that I required a top-up of 10mb until today (16th) (An ad-hoc add-on so to say). To my DISGUST, I discovered that he had in actual fact ...
In April 2013 I phoned the call centre to find out about migrating and was told that if I wait till June 2013 and then migrate there will be no fee seeing that the account will be 12 months old. So in June 2013 I put in my migration . week later got a phone call saying that there is now a fee of ...
I upgraded my talk 100 account to a talk 240 plus through Autopage due to the advise by the sales person from the Cape Gate Branch. He advised that this will be a better option due to the minutes I use as well as due to the fact that it is billed per second. Since then my monthly deductions have ...
I did an upgrade with Autopage, telephonically around the 20th March 2013 on 084, i spoke to a Call Centre agent named Trueman and i was promised that the parcel (3G card, Laptop and Samsung phone) will be delivered which was not, i ended up having to pick it up myself after almost 2 weeks. Upon ...
During the beginning of June 2013, i called Altech Head Office (011 650 2343) to notify them that my 24 months contract will come to an end in July 2013 and i want my contract canceled. I also added that i want my MTN sim card to be activated on pre-paid thereafter. The agent advised that he will ...