I reported a rattle (appears to be a loose component inside the phone) on the day I did my upgrade. I have since found out via google that a lot of iphone's rattle and that it should not be accepted by a customer. The ballito store say that they would need to take the phone away for seven days but ...
I am still waiting on someone from Autopage to call me and also to reverse the charges as promised. ALL TALK AND NO ACTION!!! At least have the courtesy to call me. ...
Dear Altech Autopage. Since thursday 25 July i had to go to Tygervalley Branch to a sim swop three times before my service was fully restored on Sunday 28 July 2013. I was assisted by various people like Cheslin, Simone (manager), and Erica. When i ph the call centre, the agents there keet telling ...
This is not the first time this has happened, and I am definitely not spending any more time with call centre operators that just apologise and shrug their shoulders. I just received the following SMS: "Dear Altech Autopage Customer. This is a reminder that payment of Rxxxx.xx is due ...
As per my complaint on the 22 July 2013 to Hello Peter, and Autopage reply that a consultant will get back to me shortly up until now I have not received any feedback / phone call from any consultant. What is your turnaround time on queries? ...
This is absolutely ridiculous. 1) Deductions are made on my phone, not from my own knowledgeable use 2) I phone your helpline several times (about 6 times over a number of days) a) first they tell me it is my data usage I should use less data - which I try to do, but the deductions still go through ...