My July 2013 account has been deducted R343.08 instead of R154.98.Upon enquiry a reference number was given for incorrect charges. I followed up 02-8-2013 and was told there is no refund due. I started the process again & was told that I will be refunded end August 2013. I did a follow up ...
My husband received a call to purchase a cellphone on contract. The lady said that there is a 7 day cooling off period to return the phone if it has any problems. The phone was not charging in this time so I phoned them and they collected the phone. this was within the 7 days. I called again, they ...
I am appalled at the service centre at Altech Autopage. I have phoned 5 times to get a query sorted out and no one will let me speak to a supervisor, no one will give me a number of someone higher that I can contact. Every single time I call when the conversation gets heated the phone cuts off. I ...
I sent an email on 12th August to advise Autopage of my mothers passing and to cancel her contract. To date I have received no response from them. I called on 2nd September and was told to resend the email as they have no record of it. Auto-repsonse received said a consultant will contact you in 24 ...
I have had a contract with Altech Autopage since 2011. I renewed my contract and upgraded already in April even though my upgrade date was in August. At the time the lady explained my new package to me and on the 31 of August I received a SMS notifying me that my upgrade was succesful. All of this ...
Hi, I received an sms on the 30th August stating that my sim swap request has been successful and will be activated in 2 - 24 hours so i called the Autopage headoffice as i did not apply for a sim swap only to find out that a store in Limpopo did a sim swap on my number without proper authorisation ...