I was presented with a R5000 phone bill from the period of 10/14 - 11/14, including a R3500 GPRS bill. I track my data usage on my iPhone, and there is no possible way for me to have used this amount of data, considering I ALSO have a 1GB data bundle. I contacted Autopage on Tuesday (19/11), and ...
Once again I get an sms 2 say have sufficent funds available to cover my bill! when I query it I am again charged for the same incorrect amount! HOW stupid can you get! I asked previously for this account to be cancelled due 2 constant billing errors but was promised it would never happen again ...
Having requested my account be downgraded from an anytime 500 to anytime 200 this was eventually done and a refund received for one month and then reverts back to the original, after many requests via the Autopage website I am still being given the runaround and am STILL being charged for the more ...
My phone has been in for repairs since 23 Sept 2013 - and I have not been able to get meaningful feedback on when I will receieve my phone back. It has been 9 weeks to do a repair that takes no more than 2-3 hours. I am not interested in the autopage internal proceses - I just want to know when I ...
I called in to the call center 2 weeks (12/11/2013) ago and was told that I would receive feedback in 24-48 hours. Nobody called back I then called again on Friday 15th and the agent I spoke to refused to let me speak to a manager and I was told I would receive feedback on the same day; I have ...
At the end of October I received a ams notification from Autopage that my data bundle had run out. The following day (Saturday) i went into Autopage cellular in Northgate and requested an additional 1Gig of data. I explained my situation and requested that this additional data be activated ...