I have been promised confirmation concerning my new policy after cancelling my previous... since friday afternoon. I have phoned in six times and either put in hold for ten minutes or left a message to be phoned back. I am sick and tired of hearing consultants can assist me and then they are under ...
I phoned in to affect changes to my policy. Jenna, with her great attitude, was really very helpful and sorted everything to my satisfaction out in no time! She is a great asset to your business. Well done Jenna!! ...
I have reported my accident on Monday 14 October and have spoken to Bradley. What a pleasant and efficient person he is. From registering my claim to arranging the pick up of my vehicle. Not to mention the confirmation of the assessors report, Well done Bradley - this is what customer service is ...
My vehicle was involved in an accident and I phoned my insurance, they assign me to an assistant who would keep me up to date with the progress of my vehicle repair. I want to shout it out that Brandon you did a great job assisting me to get a courtesy car on the same day and explaining every step ...
Having discovered that my account was still being debited in respect of a policy which was cancelled some months previously I contacted A and G via e-mail and within 4 days the matter was resolved and the debited amount refunded. ...
My hearing aid was ensured with Auto and General. I lost it and phoned in a claim. Stefanie was assigned to handle the claim. She told me what documentation to submit and the necessary documentation was submitted at 15;00, Friday 18th October. At 17:00 she phoned to say that the claim had been ...