29 July. I report my claim for damaged vehicle to Ms Barkhuizen who informed me to phone claims. Is this not the responsibility of the agent? 6 August, assessor views vehicle but only after requesting progress telephonically and by email. This is 9 days later. I contact Ms Barkhuizen regarding the ...
I was phoned by a lady selling me a Beares Funeral Insurance, which I told I will have to source my family ID numbers as I was interested on the policy. She said the date of births were fine, but because I have a bad experience with this I told her she must phone again as I would have sourced the ...
Resident of Eagle Canyon, 21 August I call Aon to get quote on great premiums Eagle Canyon residents are offered. I listed a new Nissan Juke & 2 year Figo Trend & 2 year Figo Ambiente. I accept the policy. On evening of 22nd my daughters advise me I listed them on wrong Figos & I ...
I phoned Aon's call centre and spoke to Jonathan. He promptly mailed me all the documents necessary to submit / register a claim on a cellphone with water damage. He kept me updated every single day. Jonathan was efficient, went more than the extra mile, friendly, helpful and extremely ...
I have insured my laptop and household items with Aon. 3 months ago my flat was literally 30 cm under water due to the rains. I contacted Aon 2 months ago with my claim. It took over a month for them to send someone to have a look at my seriously damaged furniture. Its been 2 months... no contact ...
We have previously complained about waiting for our pension to be paid out, we where advise that our funds will be paid out once the pension fund rebuild is complete, this is now complete, now AON excuse is that the trustees must sign off before we can receive our pension monies. This will only ...