Certain Blood tests where requested from my medical aid and I went to Ampath with their request. Only once my medical aid refused to pay for some of the tests done, did it come to my attention that unnecessary tests that where not required where also done without any prior warning. I refuse to pay ...
Ampath just gave me my INR results for taking rat poison to keep my blood thin. They want to reduce the dose when my INR has gone down - which means my blood will thicken. After multiple tests during November, December and January, I realise that they are completely incompetent in the labs. The ...
I had blood work done 21/11/2013, my medical aid didnt cover the entire cost. I received an SMS on 06/01/2014 directing me to the online statement dated 02/01/2014.The statement reads: You are ultimately responsible for the outstanding amount which is payable within 30 days from date of this ...
I MADE AN IMPORTANT NOTE ON THE FORM THAT MY ACCOUNT BE E-MAILED TO ME, WELL WHERE IS IT? WHY DID YOU SEND IT TO THE MEDICAL AID, WHEN I WROTE THIS INSTRUCTION ON THE FORM? AS THE MEDICAL AID HAS SENT ME AN E-MAIL SHOWING IT IS REJECTED, THAT I ALREADY KNEW, AS USED THE FUNDS FOR THE YEAR, HENCE ...
Ampath do this is as a general rule. It is not only me. They submitted the incorrect codes to the medical aid, when I asked them to submit the right ones BEFORE I even had the tests. I was assured they would. They didn't. The medical aid cannot pay under the codes they have submitted. This has been ...
It is scary thought to think of any industry whether medical, hospitality, laboratories (providing a simple service) can not even lift up a phone and contact a client. For some reason they believe post is a form of communication and with the current structure of SA's post office come on its ...