My 90 yr old mother flew from Capetown int to Durban int 2 weeks ago. She is one of your assisted passengers, with a hip replacement. At the check point the security person said that she had an object in her bag that looked suspicious. So the security person rummaged through the bag, upsetting ...
I am absolutely disgusted by the lack of action you take to prevent non-wheelchair patrons using our wheelchair parking. Going to Parcade 1 Ground Level Free Pickup, I found all wheelchair parking spots occupied by Shuttle Service operators driving fancy Mercedes's and big 14 seater tourist busses. ...
On 4/9/2013 I went to meet passengers on VS601. Having had experienced problems with flight information previously I checked on arrival time on both the mobile app and on the website. At 8am it showed the arrival time as 08:45. On arrival at the airport the board stated 10:55. I went to the ACSA ...
When stopping at OR Thambo to see a Friend off to London - i took my 5 year old to the bathroom - leaving my 2 other kids standing by the Car - this was less than 2 minutes - during which time they towed my car Away. WHILE my kids where at the Car. 8 o clock at Night Walking from one side of the ...
I have just experienced the worst service at East London Airport My mom needed wheelchair assistance after a hassle- free check- in. Ten (10) minutes prior to departure there was still no sign of an SAA employee or even from ACSA to advise us that help is coming. Panicked, I went to ask and the ...
I have recently noticed that paid airport parking at OR Tambo has been raised to a minimum of 2 hours costing R30 from 1 hour which was costing R20. What this has done is compel the users to pay for 2 hours even if they are there for less than 1 hour. There is no 2 hour minimum in any of the ...