I made an internet payment into my African Bank credit card account in the amount of R700 on 25 March 2013. After numerous calls to the contact centre, who clearly dont give a about consumers, I say this as none the consultant's who assisted me telephonic were just pathetic service and the one who ...
Good day Peter, I just want to raise my dissatisfaction about how African bank has treated me as customer, I had a loan and credit card account with them which was settled on the 12/03/2010 and an amount paid in respective of the loan was R17, 025.76 and for the credit card was R2, 011.80. However ...
I want African Bank to go into my credit card account and explain to me why my quiery is not resolved after so many weeks I've lodged a complain. They need to explain to me why they hire incompetent so called managers in their branches, call centres and customer services centres. They need to tell ...
I had a loan with African bank, which i agreed to pay for 12 months, however the last month of their debit for the loan they were supposed to debit the remaining balnce which was Three hundred and something but they decided to debit the R508 which was the instalment i was paying. I asked for the ...
I had 3 accounts with african bank, one was paid up in November, second one was apid up in February and the last one in March.however all these accounts are still reflecting on my credit profile as active accounts. I have contacted the call centre and was advised to contact the Legal department, ...
THANK BUT NO THANK HOW CAN AFRICAN BANK SEND AND SMS SAYING THAT I AM VALUED CUSTOMER THEREFORE THEY CAN GRANT ME A MONTH OFF FROM THE LOAN ONLY TO FIND THE THEY EXTENDED THE TERM BY 6 MONTHS MORE HOW CAN I PAY MORE AND FOR WHAT REASON... I AM VERY UPSET THEY MUST SEND THEIR STAFF FOR TRAINING ...