Thursday, we acidently pressed the panic button at 17:30, nobody called us and nobody pitched to check if everything is ok. At 20:20, I've received a call, but were busy on my phone, ad 20:30, the armed response was at my house, asking if everything is ok. ADT then phoned me again and I've asked ...
I am a new client to ADT. My system was installed and i paid upfront for it. I noticed that whenever my alarm goes off that no one calls and no armed response comes out. When i called to enquire i was told that they dont receive a signal and will send the technician to come sort it out. When ...
I COMPLAINED ABOUT MY DETAILS NOT BEING ON THEIR SYSTEM, AND THEY JUST CHECKED ITS STILL NOT ON THEIR SYSTEM BUT ON MONDAY I RECEIVED A CALL FROM SOMEONE SAYING HE'S FROM ADT AND MY ALARM IS OFF AND ON TUESDAY THEY CAME TO CHECK AND FIXED THE PROBLEM AND LEFT ME A ''VISITATION REPORT RECEIPT FROM ...
We signed a contract with ADT security via GDH security as they had a special offer on. They installed and we paid the amount requested. The contract came with a R500 builders express voucher which we have asked for on numerous occasions and have not received it to date. Was this false advertising ...
In August 2012 I bought a house and unfortunately the people where with ADT. So I took over their contract which was to expire on the 24th March 2013. The guy that came to see me to do the change over asked why I wouldn't sign a new lease to which I responded that I do not like ADT and only doing ...
I logged a complaint on the 19th of March regarding a refund which was not occurring. I was contacted the next day by Johnathan from query resolution who stated that with him dealing with the query the issue would be resolved. I truly believed this would was going to be the case and also understood ...