Good day I would like to compliment one of your agents that I spoke to yesterday when I called your call centre. Jennifer who assisted me when I returned a call regarding a technical problem that I had. Even though I was so irritated about the fact that I was mis-informed about my ADT contract, she ...
Filled in a call me back last week Thursday/Friday. I am still waiting. My alarm went off this morning, there was no armed response vehicle at my house all day. ...
I had phoned he ADT call centre to change my banking details so i was given an email address to send the request however a month passed and it was unchanged. I had called numerous times then finally I Was informed that it was changed. However I was charged for myself and another person as the agent ...
If you want to loose a customer - by ADT security. 1 - Customer phones and informs he is moving to a new property and request that his service be moved to the new address. 2 - Book and appointment the 13th of July for a Sales Consultant to visit the new property. 3 - Sales Consultant wants to ...
We vacated our premises due to renovations. I emailed ATD to suspend my account. A week later I had no response from them. i phoned them and requested that my account be suspended. they confirmed that my account have been suspended and that payment will not go off my account again. on 30 June, ...
Our alarm is sending false signals to the call centre for a month. We are called by the call centre 3 times a night because they have not fixed there problem and do not care. If you call and ask to speak to a senior person they say it is not possible. THEY DONT GIVE A . I AM MOVING MY CONTRACT ...