Hi After almost 4 year with Absa Vehicle Finance I received a sms that I need to send through Proof of Insurance for the vehicle. I sent through the original documentation but received a response that the info is older than 6 months. I contacted my insurer and while I was waiting for the info, I ...
In May 2013, without my knowledge my account was changed from a student account to a regular transaction account when in fact I was still a student. Proof of registration was sent through in 2013 (although they deny receiving it.) I have a student credit card which is dated 1/13 and can opnly be ...
I submitted a claim, no: 2492050 about 2 months ago. Despite numerous phone calls and holding on for hours on end and not to even mention the transfer from one useless agent to another, up untill today i have still not had any feedback regarding the progress of this claim. This claim was submitted ...
I live in a flat roof house. In 2012 there were bad hail storms that damaged my roof and caused a portion to sag due to the weight of the hail. I made a claim with the HOC and they were advised by the assessor to repair the roof and ABSA did not do so. I was advised by ABSA to do maintenance on the ...
Absa's website had problems and my account got locked out. Now I have to take time off at work, travel 50km to a branch, take my ID and debit card with, to get my account unlocked...! This is not acceptable! If I made the error, it is my problem! If ABSA is at fault, why does it now becomes my ...
ABSA's handling of our HOC claim has been shocking to say the least. You battle to get through to the claims call center (I was on hold for 22 minutes on one day) and you get no feedback or communication from them. When you do get through they tell you to phone another number. I spoke to a very ...