I am an Absa Platinum customer and would like to compliment (long overdue) Hentie Pretorius from the Absa Woodlands branch for always rendering excellent service. Two weeks ago I asked her to see if she can reduce the interest rate on my bond and she got back to me in a very reasonable time. I ...
I am on Internet banking since it was introduced many years back and was very happy of the efficient way it worked. Now if I log in, Internet banking is not working anymore and I get logged out, so I must try and use ABSA ON LINE which is a poor program and your time expires before you can do a ...
Good Day. I'm login this complaint because I am not satisfied with the service from Absa's call centre. My internet banking account is locked and I called the call centre and was advised that I need to submit my FICA documents at my nearest branch. These documents that were to be submitted are my ...
I'm writing to complement the service i always receive specifically at this branch. I was in the branch yesterday (22/03/2013). Firstly i have never seen a bank that has all their desks & PC full of consultants (customer service area), and only one consultant going on lunch. Came into the ...
ABSA is a joke!! I was in your bank on Friday morning at 09:10. 10 minutes after you opened the bank 1 cashier closed so now there was only 2 open and 12 people in the row. The general conversation amongst each other was Absa's service is going down the drain. To do a simple deposit took me 15 ...
This is now the third time that I have had my ABSA account FICA'd. The branched everytime goes through the processes, gets the required doccumentation and completes the processes. When I try to use my account it is not usable. Afetr contacting call centre - reason FICA hold. This is costing me so ...