Woke up to sms from bank account that Absa took nearly R300 extra, after 8 calls, still not sorted!! Lots ofbad service and repeated calls and wasted airtime to rectify their mistake. And still not sorted! Very disappointed, no wonder Absa has the most complaints bythe banking onbudsman - is that ...
On Saturday morning, 13/4/2013, at approximately 09:55 I visited the afore-mentioned branch to increase the limits on my father's Islamic saving account, of which I have full signatory rights on. I was standing in the very long line at enquiries for more than an hour, as only 2 tellers assisted at ...
I went to an ATM to withdraw money on the 18/03/2013. I did not get any money from the ATM but got a slip stating that the transaction was unsuccesfull but will be corrected automatically. I waited for a few days and then to my local bank on the 27th to report this. I was assisted by the personal ...
I have had almost R43, 000 from my account via the Internet. The funds were transferred from my credit card account into a personal loan and to my cheque account from which various "beneficiaries" not created by me, were paid. This happened whilst my internet account was suspended due to ...
I applied for a home loan online and have submitted all the requested documentation. i have tried following up on the status of the application mutliple times but after sitting on hold for 20 minutes at a time i get nowhere. a call centre agent eventually called me and i advised her to mail me so ...
How is it possible to be queued for 15 minutes and not even one call centre agent become available? I have tried twice and both calls were 15 minutes? as a new customer of ABSA, this service is PATHETIC and i would like to close my account. ...