I submitted a claim for a leak in my bathroom in Feb 2013. We are now in July and the issue is still not resolved. During this saga I have had very little to no feedback from Absa, I am left to make contact and follow up with the bank and service providers. 2 different plumbers and 2 sets of Absa ...
I phoned this morning about my garage door that got stuck. I cant get my car out and could not got to work. The lady that answered was superb and understood the urgency of the matter. Just after 9 Nono from claims phoned and said she will process the claim and get the contractors to come out marked ...
For the past 3 months my insurance has not being debited from my account. Numerous phone calls, e.mails and visits to the bank to rectify this and my query is still not resolved. I am highly disappointed with this terrible customer service. ...
My Card was and cloned. And they drew all the money from my account. Now ABSA says they will not refund my money as they are not responsible. It is there systems that was hacked. And their responsibility to keep my money save. I had to call every time. As no one was coming back to me. They said it ...
Last week I called ABSA to report a geyser which had been leaking and had caused damage to the ceiling. An inspector from Lourens Plumbing came out the following night and told us that the leaking was caused by a faulty valve. He also told us that the geyser; which incidentaly had also not been ...
I needed a 3 month statement on my cheque account and have been told that it is not possible due to the consultant choosing the incorrect setup when i opened my account. i was made to wait for 2 hours in the bank while they tried to sort this out. i eventually left and they said they would sort it ...