On 17 July 2013 I noticed that an amount of R22 960 had gone out of my account as a Journal Debit. I visited a branch where i was told that they could not find any comments on the system regarding this matter and they refered me to their Home loans contact centre to enquire (0860 0111 999) I ended ...
Three months ago I lodged a complaint against ABSA for an un-authorised 'restructuring' of my Bond Account. A person named Karen Jonker responded and said that the account was in arrears by 3 months so the account was 're-structured' Firstly the account was in arrears by 3 months but payment was ...
My salary was paid into my account twice, due to the bank having an error that day. Two days later, the money was tracked and the bank got the money back. A month later, Absa told this bank to put the money back into my account!! This was not discussed with me nor did I receive any sms notification ...
After my complaint "50% increase in premium without notification" (on 11th of July at 18h10) I received an email telling me that the case will be looked at. The next day I received a call from some lady, listening to my complaints and assuring me, that she will get back to me in an email ...
In response to sms notifications that my FICA documents are due I submitted same at the beginning of May. On 19 June 2013 Absa blocked all my accounts. I submitted the same documents ons 20 June to Wonda (or something like that). My bank accounts were frozen AGAIN on 9 July. I contacted Tumi at ...
So I received an sms yesterday stating that my card was ready for collection at Fourways Mall. Like what card? So I duly proceed to the mall only to be told that there is no card ready for me. What card people? Who? What? Why? Can anyone tell me? My credit card only expires end Aug - so what is ...