I have once applied for a Credit Card. I was then approved, recieved an sms telling me to go collect the Card at the Bellville Branch. I went to collect the Card but no one knew where the card was and therefore did nto recieve the card. Now I noticed I have been recieving Credit card statements, ...
Went to the bank on 31-07-2013, to give in the application forms.waited in lines for 3.5 hours, before being helped. I phoned to find out what is the state of the process on 06-08-2013 and no one know any thing about it. Have been phoning 7 to 8 times a day and eventually on 07 -08- 2013 they found ...
Phone ABSA credit card call center last week to arrange to be refunded on TV Licence that went off 3 x on my account for the amount of R250.00. The persone confirmed that it went off 3 x times, and it reflects on the statment I took in the branch. The persone said it will take -3 working days for ...
After numerouse emails to absa mangement, requesting my personal loan statement on a monthly basis, I only receive it once and nothing after that. Phoning the call centre does not help as they only confirm my information and still NO statement! ...
On July 18, I ordered manual credit card sales slips (reference 7751875) on 0860 111 222. I told the person I was not paying a call out fee (like last time, I was not informed of the fee either, of course). TODAY is August 7 and nobody called me and obviously, I do not the slips. I called again, ...
I'm used to ABSA's dismal customer service and failure to answer calls and emails. So when my geyser burst I thought it would take a long and difficult time to get it sorted. But to my surprise, ABSA's home insurance department is actually very efficient. My call was answered within a reasonable ...