ABSA sent me an SMS informing me that they tried to contact me but was unable to, so they send an SMS informing me that I need to send proof of my vehicle insurance otherwise they will add an additional premium to my vehicle finance instalment. I'm not sure how they tried contacting me as I have no ...
I am disgraced at the fact that ABSA sent me a very threatening letter regarding my overdue credit card facility. If you look at the records, my account has always been paid before the due date and MUCH more than the due amount. I called the call centre on 14 Nov 2013 at 13h07 to log a complaint ...
Good Day As discussed on Wednesday with the ladies that contacted me on behalf of my mother's complaint. The ladies promised that this will be sorted out latest by Monday. I am talking about the funds of R1500 that they suppose to transfer on my mothers account. They did confirm the received the ...
I haven't see such incompetence of a home insurance as Absa. Claim was submitted on the 13th up to the 18th haven't had any response if you try to phone the call centre you hold for two hours, just to find out its another branch then you have to phone again and wait another two hours. Absa you. ...
I visited your branch in Clearwater Mall on 13 November and was assisted by Jabulile Busi Ground. I would like to compliment this employee for assisting me in such a friendly and effective way. Thank you for the great level of service. ...
I've had the Ombudsman for Short term Insurance handle a dispute with ABSA for me. They handled the case and let me know the Insurers should contact me directly. The Insurers did not. I then contacted them after which they sent me a form to fill in. I returned it on 5 Nov 2013 and since then, I ...