On 9 November 2012 Benoni got hit by an very bad hailstorm. At 17:30 that afternoon we discovered severe damage to our house (plates was lifted from roof which resulted in severed water damage inside the house emails and threats we eventually got the claim approved on 20/12/2012. That is almost 7 ...
So... I call 012 317 0000 to get a settlement letter on my credit card. The ditsy girl who answered the phone tells me to call 0861 01 8887 which I do, only to find the bleeding number doesn't exist. Now I must use my money to call back (and hold on for ages) only to possibly be given another ...
I made a payment to my card account in December and was advised by the staff member at ABSA that the funds would be available within two working days. I have subsequently sent 4 e-mails to the relevant department since the 4th of Jan but have only received an automated response. I telephoned the ...
I have three hundred staff wanting statements for their provident fund, no person to assist, not even the person in charge, Mr. Mbatha. Can ABSA please demote and employ someone in this area who wishes to be paid for a service? I have complained about the security provident fund in the past, and am ...
This was the reason I decided to move away from absa in the first place, you are plain and simple incompetent. In this case I know you are not directly responsible for credit cards etc. but you should at least be able to facilitate in some form or another. There were 3 things I wanted you to look ...
On 7 January 2013, I requested that a payment be made to my supplier in Brazil. I received a deal receipt the same day (Transaction No: TR08446874213A07). When the funds were not received by my suppliers bank, I contacted the foreign department. They checked on the transaction and found that the ...