I have had it with Momentum. I'm disgusted at how their client are treated when it comes to claiming. This has been going on for two months. After complaining on Hello Peter regarding my claim, I was called by a RUDE lady who didn't bother to give me her name. All she asked was which company was I ...
I phoned multiple times to the call centre today only to be cut short and switched to a voice automated system stating the business Hours are (as stated on the website) 07:30 to 16:00 weekdays thank you for your call goodbye. It's 12:10 on a Tuesday afternoon, why is nobody answering the phones? ...
I just want to compliment Sifiso and Pontsho of Momentum Umbrella Provident Fund@work for their excellent service. I phoned both of them and each of them were updated with the progress of my claim, they were friendly and very helpful. Thank you guys - keep up the good work ...
My mother is 70 years old and needs 24 care - she lives in a care centre. Her pension from Telkom was previously managed by another Administrator - pension was paid into her account on time, every month. Since 1 October 2014, the fund is managed by Momentum. She received payment into her account on ...
I phoned momentum about 2 weeks ago to find out the status of my provident fund. i was retrenched 24th of october. they said that there is a problem with my banking details and i must send a fax with the right details which i did so last friday. they knew about the problem 2 weeks before i phoned ...
So I have been dealing whit this since beginning of September. It started when I called the help line and I asked where I can send my claim withdrawal form, I was then told to forward it to a info email address. So after sending it I did a follow up mail but never got a response, a second mail was ...