My contract is due for a renewal, so I go to the Cresta store on Saturday to renew and upgrade my contract to a package advertised on their website. After an hour off receiving bad attitude and filling out forms I am told they cannot assist me because the "contract codes are not loaded on ...
So i think this is the 4th complaint logged against 8ta. I have yet to recieve feedback for my previous complaint. When i opened the contract with them over a year ago, i allocated a specific number which suppose to be a free call up to 30 minutes. In December i decided to activate itemised billing ...
I have taken a contract with 8ta for a cell phone, but was given the incorrect contract. I have beeen to the store over 20 times in January to have them correct it, but they fail to do so. I have called the call centre who advise me that only the store can correct it, but at the store they can not ...
My phone has packed up and 8ta has refused to help me, they say I have to pay for the phone to be repaired, a phone I bought in November 2011! They claim that there is only a 1 year warranty on the bold 9900, where as Blackberry themselves have all stated 2 years! 8ta refuses to help me at all! I ...
I have taken out a contract at 8ta, it is a matter of fact i have taken out 2 contracts with you. My wife complaint she doesn't receive her emails and sms's on her blackberry 9900. She has phoned and gone through some settings with the call centre agents. They requested technical support to contact ...
Seems 8ta is totally incompetent as their feedback clearly demonstrates they are missing the point: My issue relating to 8ta was that they don't abide by the Consumer Protection Act with penalties and cancellations. Below find the feedback: === Hello XXX Thank you for your post. Kindly note that ...