I bought airtime from PEP store on 03 June 2013, loaded the airtime and then called the 8.ta Customer care, the agent took me through the option to purchase the 2GIG 1Gig promo, I bought the promo, I bought it on 11 June 2013, I tried using them for my research as I had a deadline to submit, they ...
This is my second report for the same billing errors, firstly I am being billed for a number that I never had and secondly nobody ever gives you feedback. I logged this case in January 2013, after 6 month's I'm still being billed for the same number that never existed. Each and every time I call ...
I logged a complaint a few weeks ago regarding bad / no reception in my area even-tough the 8ta website indicates i should have 3G reception. Since then, technicians have investigated the issue but I have still not received ANY report!! MY PREVIOUS COMPLAINT: ...
I have had issues with 8ta on previous occasions as well. This time I decided to cancel my contract. I phoned them and they explained the procedure and then made a case with number. A technician was then send to my house SEVERAL weeks later.By that time I already installed a ADSL line. (with telkom ...
Hi Telkom sold me a 8ta sim. it was in their pink area on the map. The sim they gave me had 0.001% internet - well sometimes i got 0.3mb/s but most of the time I got 0 After over 2 months of trying to get it solved and countless tweets / email / calls later telkom phones me and tells me "o yes ...
We have taken on a new contract with telkom business and have asked for my number to be ported as well. it took more than two weeks to get this done, with numerous calls as well. thereafter my internet option never worked and yet again it took time and more calls and emails to get help. to date it ...