Last week I complained about messages that 8ta sends me 20 times a day about my data being depleted or paused while I still have data on my mobile. They have sent me a link that basically means I no, longer recieve any promo adverts but they still have not so'ved my problem. Can they do something ...
I received my phone on the 14th of October. To date I cannot use the phone as it is not registered on the network. Telkom have not contacted me. ...
My cellphone contract expires on the 4th of November 2013. I contacted the 081180 customer care and explained that I dont have time to go into a Telkom store and they gave me the "retain" email address. I sent a request to cancel my contract on the 7th of October - no feedback. On the ...
I recently went to the Gateway branch to get my iPad connected... I was pleased with the gentleman who assisted me even though he was about to leave he stayed and assisted me with great patience and positive attitude. even when i went to the tills to pay for my data, there was a lady who was having ...
I am writing this complaint in utter desperation ti get Telkom Mobile to respond to my 100 calls made from May 2013, i am totally frustrated i have been paying and paying and no on seems to be comsing back to me regadring my billing. I have spoken to 20 clueless agents and 2 cluelesss team leaders, ...
I already complained via you about Telkom Mobile's system for 3G prepaid data, in that it tells you that your money is finished when in fact you being served by a tower that does not handle a data service. You said that Telkom acknowledged that they would get back to me within about 50 hours. There ...