8ta always miss the debit order &jst send the account to their debt collectors Nudebt and once u make the payment there's no communication between 8ta and them.all this resulted in my contract being terminated thou I hv paid the full amount that ws outstanding hv made numerous phone calls ...
On the 27th of March 2013, I applied for aTelkom Mobile Saver 2 contract for R249 per month of which as per advert comes with a Blackerry 9790 including free BIS as well as R100 airtime. Contract was approved on the 28th and phone collected at the Alberton City branch on the 02nd April. From day 1, ...
Hi, at the telkom mobile shop the assistant told me that I have data coverage in my area. however this coverage seems to hop around from time to time. I had some sort of coverage for a short while and now its gone!! each time I have to keep searching for the best spot in my house and office!!! ...
My first Helopeter complaint was not even responded on by 8ta Telkom Mobile, my account still not reinstated since full payment on 6 January 2014. I spoke to many call centre agents, team leaders and Managers who use the broken record term: I will escalate by email, I asked them who will follow up ...
I have wanted to cancel my 8ta contract for more than a year and i called them twice to try and cancel it but was told of the enourmous fees i had to pay so i stuck it out. i signed the contract on the 1st of feb so was waiting for the day i will be free. a month ago i recieved 2 smses over a week ...
This incident had started december 2013 uptill this day. I had been debited R1550 for 4 months and. My contract only amounts to R377 a month and everytime I call with reguards to a refund I am given a case number or they keep coming up with excuses and no one at 8ta seems to know what is going on, ...