I went to Telkom to find out why my bill is so high, the lady was so rude and unprofessional she had a very bad attitude and kept on telling me I should read my bill properly the I can phone inquiries because she cant tell me, then I want to know why is she working there if she cannot help me??? my ...
I have taken out a contract on a Samsung S4 on 29th January 2014. I received a bill totalling R648-58 for my first month which will be the end of February 2014. I was shocked to notice I was charged a device fee for the whole of January (1-31) of R270. The total contract amount is R369. On further ...
We submitted a order for a 40" Samsung smart tv combo deal 2 weeks ago. The sales lady is off more than she is working. We were informed the JHB has no stock I cannot get hold of anyone at the branch at all. Avril is leaving CPT tomorrow (Wed the 5th of Feb) the deal has not been handed over ...
Can somebody just inform me what is happening with my account as my phone is blocked and I want to correct that immediately. I have phoned the billing department so many times and every time somebody give me a ref no and nothing happens. Ref. No. 7268086; 7390131; 7395067 Please just tell me what ...
The service i am getting these days from 8ta/Telkom is excellent. The call centre agents are just great. when i call i get disappointed cos i always expect the worst from them but they always gives me the best. They follow up for each call i make. Yesterday while i was busy holding for another ...
During January I received an sms from Telkom Mobile indicating that my contract would be expiring soon and that I would be contacted by Telkom Mobile to discuss the possibility of renewing the contract and a promotion attached thereto. I did not receive the promised communication. I contacted ...