I purchased a tv unit and lounge suite from 5 rooms. On delivery the tv unit was just left at my residence without it being assembled. On opening the box I found the pieces to be damaged and the quality of product was nothing like the online pic. I then mailed on 18/12/13 cancel the lounge suite ...
Along with many other people it seems I have had terrible service from 5Rooms. I placed an order for some bath towels on the 5th December, they were to be a Christmas gift. I was told the expected delivery date at their warehouse was to be 16-20th Dec but then would take another 3-5 days to reach ...
We ordered and paid for barstools on 1st Dec last year. Initial delivery was a few weeks which we decided to accept but then this turned into a month due to "supplier problems". Next we are told delivery will be in February! So we said we want to cancel as there's no guarantee of this ...
I ordered and paid for two chairs from 5Rooms on 2 December 2013. Nearly six weeks later they still have not been delivered. I have phoned several times over the past week, including twice this week. Apparently the goods were dispatched on 31 December, but no one can tell me where they are now. My ...
Order placed and delivery was dispatched on 11 December. Only received this order on the 18th after numerous calls to the contact centre. I did inform them that I was leaving for holiday on the 18th and I was making calls up until the morning of the 18th as I still had not received my order. The ...
I ordered a new majestic executive bed at 5 [URL Removed] on December 4th 2013 and received an email confirming that I will receive my order the week of December 16-20. A week later I received another email with no explanation that my order has been moved from that week tothe week of January 6th! I ...