After no internet service since the afternoon of 15/02/2013, we leaned today that our internet account at Telkom was closed. No such request was made to Telkom at ANY time. How on earth does this happen??? The impact of the error is: 1. BAD customer service 2. Unnecessary frustration 3. Wasting of ...
I tried to open a new cellphone account and after the credit check went threw they still wanted me to do a security check. I understand why, but what I don't understand is why they ask questions like what was my previous home number when I've been living in the same house for the past 20 years. ...
BB Hybrid Non Recurring has been successfully activated on 02/02/2013 at 11:29. On 03/02/2013 no BIS no internet connection nothing. Phone customer services on 06/02/2013 - informed BB server Down. Phone CS on 11/02/2013 spoke to Karabo who then transferred me to the technical department - my BB ...
Wow, this most proberbly on of the worst service experience I have encountered. I did an upgrade last month and was initially told the new phone will arrive within 7 days. Three weeks and a few phonecalls later, the phone finally arrived. So the next challenge is to get the phone activated. After ...
After continues calls to fetch the RCS Card from one of their store I did pick it up at the end of December. According to me there was a debit order loaded for the repayment. Now I get a lady calling me stating I will be loaded as a bad payer if I don't pay immediatelly. So I said sorry I was under ...
We have been insured for 28 years with one claim in 1998. On Christmas Day we had a break in, No empathy from our Insurance company, ALexander Forbes have no idea what the meaning is of Customer Service. ...