Thank you for the excellence service that I received from you (Webstore) and CTM store in Port Elizabeth. You went extra miles to serve your customer and ensure that the products is delivered as promised. I hope that I'm not the only one who was treated with royalty, I can assure you that your ...
Hi there Please pass my Thanks to Mantshadi for the great service she provide me with on the 13th November 2013. I placed an order online for a shower, she called me back and after she checked all the stores in JHB for stock managed to find one for me, By the time i made payment although i did it ...
I bought 3 e-books from Kalahari. I then discovered that they can only be downloaded onto a PC or Mac, not onto a 'droid, like the Galaxy tab. The choice was - read on PC or lose money, so I downloaded onto my PC. Kalahari staff don't seem to realise that this is a problem. They sent an email which ...
One of the roller mechanisms on my shower door broke. Yesterday I spent forever going from one store to the next looking for a replacement with no success. When I got home, after 6pm, I googled for the part and CTM popped up. As it was after hours I sent an email to the Contact Us address stating ...
I went onto the CTM website and saw some tiles I liked but it was out of stock at the two CTM's closest to me. So I phoned the call centre and Jeanette was super helpful. She did all the calling to find out who could help me with the tiles and what extra costs are involved. She phoned me back in 5 ...
Nomvula does not go the extra mile - she goes 10 extra miles. Nomvula is friendly, VERY patient, helpful... and the rest! She is the biggest asset to any customer oriented business! ...