I upgraded my phone by calling the Vodacom call centre from a BB to a S4. The call centre agent and I did not discuss the sim card as I expected a new one based on my old one not fitting and the advert saying FREE SIM AND CONNECTION. I realized this the next morning and called back and the agent I ...
I was due for upgrade from the 1st week in June 2013. I decided to wait and see what specials there was. I was considering getting the Cell C deal for R399 with 1GB of data. I then decided to upgrade with Vodacom as the effort involved to port was too much. I upgraded on the 20th June for the R419 ...
VODACOM IS TRYING TO CHARGE ME FOR SUBSCRIPTION SERVICES ON A DATA SIM!! i HAVE BEEN WITH THEM FOR 15 YEARS AND THEY PULL THIS!!! I LOGGED A COMPLAINT AND THEY HAVE COME BACK AND SAID THAT ALL CARGES ARE VALID. THE SIM HAS NEVER LEFT MY 3G DONGEL, I BELIEVE THAT THE SIM WAS ILLEGALLY CLONED AND A ...
I am furious with Vodacom, After being a loyal subscriber for 15 years and putting all of my business contracts through them, Vodacom has hit me with a R4000 bill for USSD and Subscription services, on a data sim! I am told that the sim in question was taken out of the dongle and put in a cell and ...
The last couple of months I have noticed that my bill from vodacom has been unusually high, which I had assumed was because I was making a few more calls during peak hours than I normally do. I do not have itemised billing because I don't often call during peak hours, and I mostly use bbm to ...
On or about the 28th of January I get a call from Vodacom to sell me an upgrade that will save me money. I am promised the new contract effective 2013/02/01 as follows: SMART-M 120 anytime minutes 1.75 flat rate Per second billing 240 free SMS 120 Mb free data New Blackberry 9320 phone Current off ...