How amazing that a company such as Vodacom cannot contact a (long standing good) client and inform them that payment cannot be effected due to card detail changes. Vodacom would rather send a NASTY message informing their (loyal) client that payment is outstanding and the service will be suspended. ...
On Thursday 9/05/13 my wife's cellphone all of a sudden does'nt have any signal and gave an phone errror message. After contacting Vodacom Service Provider they told us the phone was blacklisted. A couple of months ago, she send her phone in for repairs. After a couple of weeks Vodacom gave her a ...
I'm happy with the way my complaint was handled by Lomarie. I appreciate the time she spent trying to solve my complaint. I also received a call from her as I requested her to call me to clarify what I didn't understand on the statement she sent me last week. Thanks Lomarie for your help. I wish ...
On the 15th of December 2012 I made payment of R602 in total for both account numbers at Pick n Pay with the easy pay number given to me by 1 of vodacom clients services consultant. R332 for easy pay no:9206019021700580 and R270 for easy pay no:9206019030161824. On the 11th Of January 2013 I ...
I am extremely disappointed that BlackBerry10 is not available for sale after the official launch by RIM in South Africa 30 Jan 2013. After checking with the Call Center and a few VodaShops, staff had no clue about BlackBerry10. The devices are not on Vodacoms system and no pricing information is ...