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City: Vodacom call centre
Found 5 reviews / complaints

Vodacom
Poor customer service

Hi everyone So on the 18th November my wife applied for an upgrade through the vodacom call centre to upgrade to the new iPhone 5s. She received a message that the has been made and given an order number. Up till then we had great service. We received a message on the 22nd November stating that the ...

Vodacom
VODACOM TAKES THE CAKE

I recently opted to upgrade my cell phone. Vodacom were offering a really sweet deal of a Vodafone with HP Laptop at R199-00.Well today was switch over day from my trusty Blackberry and that meant everything seemed to shut down. I exchanged the sim card, spent a few hours trying to connect e mails ...

Vodacom
Mislead

It was time for me to upgrade my contract and was actually thinking of cancelling my contract but then Vodacom Direct called me with a nice deal it was a top200 and I was on a 315 top up, I agreed to this because it worked out cheaper but when my bill came there was a handset fee added which they ...

Vodacom
PAYING FOR VODACOM SYSTEMS

I AM VERY UNHAPPY WITH THE SERVICE FROM VODACOM I CALLED THEM ON THE 19 OF FEBRUARY TO CHANGE MY BANKING DETAILS WHERE THEY DEBIT THEIR MONTHLY INSTALMENT I WAS TOLD THAT IT WAS TOO LATE BEAUSE MY DEBIT ORDER DATE IS THE 20TH OF EVERY MONTH I WAS TO MAKE A MANUALY PAYMENT OF WHICH I PAID ON THE ...