After spending two hours trying to book travel through Ebucks, phoned your travel call centre. Told Lerato what my problem was re booking. Oh no, can't book through Internet Explorer, go through Google Chrome? Would be nice if you could let your customers know on your website!! Asked Lerato to book ...
Hi there. It is with great disappointment that I inform you of the way I have been let down by Ebucks Travel! I enquired about renting a car from PE to Plettenberg Bay. The problem comes with the Ebucks booking system. It does not allow one to add a destination when hiring a car. After enquiring ...
My wife hired a car using our Discovery Vitality discount on the Kulula website. However a R66 "Document Administration Fee" was invoiced by Europcar after we returned the car. We rented a small car, for one day, so it added 25% to the quoted amount, after our Vitality discount. Although ...
The eBucks Travel Desk showed exemplary performance after one of their employees misquoted me on a short break to Walkersons. Idali showed great customer service, managing to arrange the holiday despite the tense circumstances and the grossly misquoted costs. Thank you for great service recovery ...
I want to take this opportinity to say thank you in paticular to Candice Hans at [URL Removed] for her excellent customer service and constant feedback. It restored my faith back to [URL Removed] that they really do care about their customers. Candice Hans is an asset to her company and people like ...