For the past two years, since returning to South Africa, I have been trying to change my phone number and account into my name (from that of my parents). I've visited Vodacom Branches 10 times and I have had to phone multiple people: Accounts, Credit, Sales Consultants, Heads of Customer etc. I've ...
I'm a very patient person and personally I've never really understood why people liked complaining so much BUT when it takes you 4 weeks go up and down to a MTN shop trying to acquire an internet contract, I guess that's where even I draw the line. I have never in my entire life been witness to ...
I receive a subsidy towards my monthly medical aid premium from my pension fund. At the beginning of December however, the full medical aid premium of R2130.00 was deducted from my banking account instead of only R1116.00, after subsidy. After enquiring from Claire at the financial dept of Hosmed, ...
Dear Vodacom. You are a multi million rand company that have hundreds of thousands subscribers to your network. Your pricing for data and calls are the highest in South Africa. But yet you have your loyal subscribers. You sms us loads of advertising that you profit out of. Will it be such an ...
5 Dec 2012 I updated my credit card details with Cell C as my previous credit card had been cancelled due to credit card. On 29 Dec 2012 payment on the credit card wasn't processed and the 2 contracts that I have with cell c were suspended. I contacted the Cell C call centre on the 8th Jan 2013 to ...
My vehicle is in for repairs with Sanrose Autobody in Midrand, an approved santam supplier. The repairs to be made is for the back bumper, they have to repair a crack and replace the rear spoiler. I took my car in over two months ago and was told that it would take 10 to 15 days to repair. To date ...