I have infusions every 4 weeks. An account from the doctor with identical procedure/Nappi codes needs to be processed monthly The account is very clear and understandable Discovery continues to make the identical processing error: Discovery processes 50ml of sodium chloride as 50 units - and then ...
On the 22.12.12 i got a sms on my phone stating "R399.00 debit of your account from LDISCOVERY9521000843669" from that day i can never get to speak to anyone on the customer care line and this is like a 20 to 30 mins call everytime??? the 0860 021 022/7 never works out the way you would ...
For the past 6 months I have been calling and enquiring at Vodacom and still I get handed from one department to the next, promised to be contacted by vodacom, in an absolutely shocking display of confusion as to the status of a canceled contract and returned merchandise (all done in early ...
My account details had not yet been updated, and Masechaba not only corrected that, but also effected it immediately, when it normally takes a few days to do. She also called to confirm I had received her email, and kept me updated. She sorted out a new card for me, and sent me an email confirming ...
I have received a call from a rude man telling me that I owe MTN money form a contract that I opened. The fact is that I have no contract with MTN. It is clearly a case of. The man of the phone was sarcastic and implied that I was lying. Totally unprofessional. After about 2 hours calling several ...
In 2009 I was forced to go under debt review. Jan 2012 I got a new job and was able to make my normal payments and start clearing my name - Feb 2012 I came out under debt review and my debt counsellor & I send my 17/.4 to all my creditors. Since then I've been sending mails to Standand Bank ...