CALLED IN TODAY TO GET MY ACCOUNT UNLOCKED, WHICH WAS PAID ON THE DUE DATE AND I WAS TOLD TO WAIT TILL TOMORROW. NO OPTION WAS GIVEN TO SEND PROOF OF PAYMENT IN ORDER TO RESOLVE THE PROBLEM TODAY. WHEN I REQUESTED TO SPEAK TO A MANGER I WAS PLACED ON HOLD AFTER WAITING FOR HALF AN HOUR TO GET ...
Went on a trip from JHB to Malawi departing Sun 23 June. The bus hit a cow and we ending up spending 4hrs on the roadside. Eventually a replacement bus was sent. We then travelled for 7 hrs when the replacement bus broke down. Passengers then spent a further 7 hrs on the roadside this time waiting ...
I have recently purchased a Ceres fruit juice and was lucky enough or so i thought to find a Despicable 2 "minion" under the competition sticker on the box. I smsed the unique code to the competiton number. I did not receive any acknowledgement sms. After trying a couple of times I ...
Last weekend Saturday I received my order and there was a mistake. I received duplicates of one game and one of my games were not there. I informed the support line immediately and it has been more than a week with no details on when Dion will facilitate the exchange. I also tried to call both Dion ...
I pay my DSTV account on a monthly basis agreed as per my contract no later than the 28th of each month. Because the 28th fell on a Friday, they cannot trace my payment. Sent proof of payment, and i am told it will take up to 5 working days to reconnect my service. complete and utter BAD system ...
Since MFC merged with Nedbank my cars outstanding balance has gone up by R24 000.00. When phoning the help line you can expect to be on hold between 10 - 15 minutes before an agent will attend to your call. When I asked the agent why this has happened, he said that it was some sort of interest not ...