We have been with Medshield since 2006. Towards the end of 2012 everything changed. There was always a problem with our claims. If it wasn't an ICD10 code it was a tariff code that was wrong. I had to constantly nag to get anything approved. 2013 started off with our day-to-day benefits being ...
2 months ago i applied for a contract for a device and the wrong colour was delivered to me. i spoke to various people at MTN Direct and then called MTN service Centre in Morningside to ask if they would swap the device for the right colour. the consultant working there agreed that i should come by ...
The debit order took twice the amount it was supposed to take. I called them and I literally was on the phone for an hour without getting through. I tried again this morning and again I was transferred to the call centre and I waited for 45 minutes until I hung up. It's ridiculous at the turn ...
Dear Mtn, Having been your customer for the past 4 years l dont think l deserve that pathetic service. On the 1st of September l got an sms that mtn deducted R2600 on my account and that left my account a minus phone and spoke to a lady by the name of Zanele Shabalala who tried her best to calm me ...
They seem to call me about every 2 weeks. ( -) Never mind what I tell them they call me again after a while. They are always friendly and tell me they won't call again but they do... How hard can it be to just NOT call somebody?! Clearly their telemarketing system is quite incompetent. Also judging ...
Hi I went to milky lane Cavendish on the 08 August 2013, paid for my waffle and the transaction went off on my side but not on there system, after having a huge argument with the really rude owner of the store I had to walk away without my product and my money, I then called the customer care line ...