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Page 365

Unisa
User account still not reset

I've called and e-mailed UNISA asking them to reset my user accound to be able ta access my study material and submit my assignments to them in order abtain my diploma. To no avail, took a month or more to return one of many calls, only to tell me they cannot do it. Then I get an e-mail stating ...

Groupon SA
Lack of customer care

On 09 September 2013 I purchased a voucher for an induction plate. On 10 September 2013 I e-mailed to cancel the purchase. Seven days later, on 17 Sept 2013, Groupon responded with an offer of a refund by way of Groupon credits, which I accepted within 10 minutes of the offer. On 18 September 2013 ...