We suffered a burst pipe on 01/09/2013, after 5 phone calls we finally got an assessor to come round. He said the claim would be approved, but then heard nothing. It's now late October and still no contact. Trying to get through to the call centre is impossible, been on hold for 30 minutes and no ...
There is a refund due to me since June 2013 and till to-date I have not received it. I call every week since the end of June and all what Faizah tells me is either the funds have been loaded and will be released the following day of the funds have been transferred into my account and nothing comes ...
INSURANCE PREMIUM WENT THROUGH BANK ACCOUNT ON 20 JULY AFTER IT WAS STOPPED ON 19 JULY. I WAS PROMISED TO BE REFUNDED WITHIN 10 WORKING DAYS AND AFTER 14 WORKING DAYS (YESTERDAY) I WAS TOLD THAT THE PREMIUM WILL ONLY BE REFUNDED PRO-RATA (PREMIUM WAS R669 AND REFUNDED ONLY R187). INSURANCE PREMIUMS ...
I sent an email to Outsurance for a quotation on two vehicles, home contents and specified contents. I received prompt help after an reply by email and sms only to be quoted far more for the same type of cover. The problem I have is how they advertise the R400 if they can not beat your current deal ...
I took out insurance from them late in June 2013. First week in July I realised that there was no debit on my account for my insurance and that made me believe that I had no insurance now. So I contacted my agent with them and queried this only to be told that my application for insurance was ...
I received a call from a ABSA consultant, telling me that if i do not prove my existing insurance policy on my financed vehicle, they will instute and insurance policy on my behalf for R 400 plus p/m, without my authorization, consent or having underwritten the policy with me. Should i produce a ...