I have been a FNB customer for a few years now and have always been so impressed with the great service and attitude that their staff generally have. I had overpaid a loan I had taken and was having a disappointingly hard time getting my refund paid back. I spoke to numerous people who all promised ...
Okay, so I requested a settlement quote and after a while I received it and paid yesterday. After payment was made I sent the proof along with the address where my natis papers must be sent and the 5 digit password as requested by y our company. I also asked for confirmation that my account is now ...
I was involved in a motorcycle accident, my motorcycle was a write off, insurance paid Wesbank, although my insurance company did say I will be contacted by Wesbank to settle the shortfall on the account. Wesbank NEVER contacted me, I in return sent emails to the correct department & person ...
I contacted the RCS/DionWired contact center on Wednesday, April 10, and asked to have a settlement letter sent to me urgently. I then called in this morning to confirm that it was in progress, when I was told that there were no notes on my account with this request. The agent then promised to put ...
Not for the first time, an FNB affiliated service provider, has contacted me, informing me that I owe them money due to arrears. Once again, their own systems and records have proven them wrong, yet they insist I pay the money before I can receive my paid off vehicle's registration papers. Their ...