I was due for an upgrade with my cellphone on the 18th of April. I applied for the upgrade and number portability as I wanted to change network providers. I was notified that I could collect my new phone a couple of days later, which I did. When enquiring as to when I coulda use the new phone, I ...
I have been dealing with Sibongile Kunene at the Discovery new business contact centre and I have to say that her service has been dazzling every single time I speak to her. She trully makes my calls to Discovery painless. She is the type of person who will stay on the line until problems are ...
After buying the PVR decoder from Makro, we were told to purchase the voucher for installation from the Infamous Blingstallation. We have not even made contact with their offices to make a booking, when we have received an SMS from them to ensure we are home 24 April 2013 for installation, not even ...
I purchased a HD PVR at Makro on 1 May 2013. Received free Blingstallation voucher. They installed on 3 May 2013. Installation complete failure. New HD pvr not working Charged a whole lot more than promised. Call Centre people not helpful at all Craig promised another technician will come out ...
Hi Bought a package a year ago, only registered now a month ago, call centre tells me my support expired, no phone call or invoice sent to tell me I need to pay again for support, although no support was used, They just refused to assist. Is this the service a person pay for. If I did not pay an ...
Ref - 1190CRK290413 I have been paying for a 4mb ADSL line for the past 5 months, be it the line only sync'ed at 2.9mb i was ok with it. Then my line happens to go down (for the 6th time in 3 months), a technician comes to resolve the "under ground" issue and my line now syncs at 1.8mb. ...