Cell C has given my number to someone else despite me having the number for more than 2 years. I did RICA the phone and the number has now been made invalid. I have called them and now they refuse to fix this mess that they have created. very disappointed. I want my number back. ...
My discovery card was recently upgraded, and although Disocivery erroneously cancelled my active card before issuing my new one, they managed to personally deliver one to my home within hours of my call being taken. They turned the situation around totally from bing a complaint to a compliment. ...
I am a member at your Platinium branch and your consultants professed great service but this is jot the case. My son is 9 years and I registered him on my name with a consultant by the name of Merlin about 12 weeks ago. Due to his age he was not allowed to be a member at Platinum so we chose ...
I went to Nike in Sandton City this morning to buy another pair of shoes. I was greeted by the same guy that always helps me. The guy who help me was very polite and helpful. After choosing my pair of new shoes which cost R1599.00 I ask if I could get any discount. I was told he would speak to the ...
My daughter was born yesterday, and since birth I have been battling to add her on as dependent. I am switching employers at month end and although the old employer requested for her to be added, discovery cannot effect administrative changes due to change in companies. My new employer cannot add ...
1st of May my short term premium was not successful. I later learnt that Discovery has lapsed my policy. On enquiry I was then promised that my query will be sent to the Underwriters. The Underwriters gave a go ahead to reconsider my membership. The terms are as follows: I start a new policy. This ...