Went to local Vodacom shop and local Game and could not find a my phone of choice for my upgrade, Samsung S4 Active. I was very happy when Rewards company called me and said they want and could assist on Thursday 21 Feb '14. My consultant - Bianca was very friendly and helpfull and checked her ...
In September 2013 i took out a deal with a consultant over the phone for an IPhone 4 at R 199 thought it was a good deal and that it was for specific clients as i was on holiday and could not browse it at that time. the consultant to me and supplied me with the incorrect sim card as well and when i ...
An agent from Reward Company - Vodacom business partner called to upgrade my line. I was not happy with the phone delivered and requested to have the upgrade reversed in April/May. It's been 5 months now and that stupid phone is still at my house. I called Vodacom and Rewards Company so many times ...
My husband received a call from Rewards Company offering an upgrade. He opted for an S3 mini. He clearly asked the call centre consultant how much extra will it cost me, she replied R50!! We received the phone. Then to our horror the account is now sitting at R3800 it was previously R1500. It ...
This is totally unacceptable, i have just found out today that i am being billed for a contract which i don't have any more and cancelled with vodacom... 1 call centre agents says its not cancelled, and when i phone back the other one says it has been cancelled and i have to speak to the billing ...
Vodacom up the data bundle on my original contract and after continuous complaints for the last 2 months and numerous promises that my contract would be restored to its original status, it's been 6 weeks and no one ever gets back to me about my refund and when I can expect the services which I ...