Hi I have the misfortune of needing to cancel my Kulula flight booking, and I am cancelling forty days in advance, however I was told that this is a non refundable flight, and that all I could hope to recover was some of the airport taxes, which the call centre agent was not able to tell me how ...
I try to always book online for Kruger at Sanparks, however sometimes I don't have my Credit Card with me and then I will send an email to [Email Removed] as it states on their website as being a reservation method. Yesterday was probably the 3rd time in a year that I emailed them and I never get a ...
I made a booking in 2012 for a holiday to Cape Town. Unfortunately, due to an illness in the family, I had to postpone the flights; and booked over Two Oceans in 2013. Unfortunately, at the time, the same family member went into ICU and I had to cancel the holiday. When I contacted Mango about this ...
Being a member for many years I phoned today to try and make a booking or this weekend. Being told... sorryyou, cant make a weekend booking in school holidays, only a week. We are working people that cant take leave anytime, only when the work allowed it. Wish I can get rid of my points! ...
Wanted to change my flight date by a day. Called the reservations lines -UK (all of them including South Africa) and they just dont answer the phone! Called Sunday between16:30 and18:00 and then even 00:15. I did the live chat and they said the lines were busy and that i should call later. Even at ...
Last week I attempted to buy two tickets on Mango Airlines. I selected the option to pay by debit card, which simply does not work. Due to their system NOT WORKING I ended up paying 3 times for the SAME TICKETS WITH THE same REFERENCE. MANGO NEVER SENT ME THE USUAL CONFIRMATION AND actually ...