I am outraged at the arrogance of this Company. I bought a return Ticket online at 18:30 on the 30th Oct to fly to OR Tambo From Cape Town for R 2 251.00. Right after I bought the Ticket, my Trip was cancelled. so I waited for the Morning to call the refunds line to see what we could do to resolve ...
I recently underwent orthopaedic surgery. I booked a flight today (09 Sep) thinking it would be easy to call through ahead of time to notify them that Id require assistance with a special seat (flight is on the 21 Sep). After calling the 0861 number, I was placed on hold for 45 min!!! With no ...
I made a request to the SAA call centre to upgrade a ticket to business class, i was instructed to call back in 2 hrs to confirm the price. I called back in 3 hrs and was told sorry my quote was still not available please call back in another hr. At this stage i requested the team leader Bob ...