Good afternoon... I need assistance with my settlement balance. I keep contacting the call centre but the phone either rings, my call gets cut off, or I'm told to call back later. Even when phone on a weekend, I'm told nobody can assist me. The only way I can Get help is through Hellopeter. I need ...
On two separate occasions I was woken up by the hotel staff and asked when i would be leaving the hotel. THe socond time the lady then asked if she could have the sheets I was sleeping on mind you this is after I told her I would check out at 11 and this is about 08h00am .??? HOW what was i exected ...
27 August 2012 i decided to re-activate my DSTV, i mistakenly swapped my Own reference with the recipients reference and instead of referencing my Customer Number i simply put Compact Package when making payment of R260. I immediately called the call centre and told them about this and the call ...
On the 06/12/2012 I received a statement from DMC of my account with an outstanding closing balance of R3, 749.51. Which I then paid in full on the 24/12/2012. I made the request for the settlement letter and to clear this account on ITC. On that same day 24/12/2012 I was told that this process ...
On 7 January 2013, I requested that a payment be made to my supplier in Brazil. I received a deal receipt the same day (Transaction No: TR08446874213A07). When the funds were not received by my suppliers bank, I contacted the foreign department. They checked on the transaction and found that the ...
Hi, i have degraded my platinum account to smart account since i am not happy with FNB being with them almost 5 years.. By the time of degrading they didnt tell me that Smart account will be chargeable for debit orders and withdrawls..only information i told was i wont be able to keep my Over Draft ...