After being put on hold countless times for about 10 min at a time, just to be cut off and not be able to be put through to the right people, not even a manager. then leaving urgent messages for the manager, just to not be called back. absolutely shocking service, receptionists rude and sighing ...
I WAS CALLER NUMBER 71 FOR MORE THAN 1HOUR AND HAD TO HANG UP. WHATS THE REASON OF A CALL CENTRE IF U CAN GET HOLD OF THE PEOPLE, ATLEAST HAVE AN OPTION TO LEAVE DETAILS AND STOP OR SHORTEN THIS IRRITATING AUTOMATED SPEAKER. ...
Hi, I have a querry against SaMultiloan. I had a loan with them in 2010. In 2011 I went under debt review, I kept paying them until their amount was paid up. In november last year they sent me a letter confirming that the amount was paid in full. I then picked up that they sent a garnish against me ...
I never knew that there is awaiting period when one activate Insurance with Multichoice. I also didn't know that I have to activate insurance by entering a branch because I activate it via the telephone and the money was deducted. Last week my decoder had a power failure and I went to your branch ...
Call center not helpful. Can someone explain to me why you let debit orders go through on my account on days I havent agreed upon. I have debit order being allowed to go through a day before the agreed day only for them to be go through 24 hours later. You then charge me admin fees and unpaid debit ...
Call centre not helpful. Can someone explain to me why when our agreement is that I get paid on the 23rd every month you decide to debit my account on the 22nd when the 23rd falls on a Saturday? This past month my account was debited early and I incurred costs of R74.50 from my bank. It's R14.50 ...