First I get a notification on internet banking that I should upgrade to private banking. I read up about private banking and saw that I didn't qualify. I phone the private suite (waited 5 mins for my call to be answered) and was told that I was a valued customer and they wanted to upgrade me even ...
I'm in the process of registering my forth property with a bond with Standard Bank. I consistently had problems with them due to poor communication and a incompetent back office staff when either applying or processing a bond. They require documentation that has already been motivated delaying the ...
Requested info on my account via the Online Banking function on 8 October 2013 @ 07h11 am. Received a confirmation e-mail at 07h12 am 8 October 2013 that my request have been received. I send another request via e-mail on 9 October 2013 @ 16h23. Absolutely no service, too busy finding new clients ...
So I am a client of Standard Bank Private Bank. With all the promises FNB makes in their ad campaigns I decided that I want to move my account's to FNB. Filled in the form on the website got an email back with qualifying criteria. I do qualify and I sent a mail back. Go this mail back on 25 June. ...
We have a bond registered with FNB and are building our first house. The builder has completed a significant amount of work. We completed the necessary banking draw forms and submitted it to the bank (Reg Calmeyer) on 18th June. The bank has been slow in processing this request. We have been asked ...
Below is an account of my interactions with FNB Private Clients so far which has been terrible. 1) Took two weeks to get my cards after my application was accepted. This was only after I followed up numerous times to get them. 2) Took 1 month to get a loan quotation only after I followed numerous ...