I was on my way to an appointment on Tuesday evening 19 March when I got a flat tyre on the corner of Garsfontein and Solomon Mahlangu (Hans Strydom). This is a very dark, unsafe and intimidating area to have a flat tyre! I was woman alone, trying to phone for friends nearby to come help when Ali ...
Powered by Telkom should have been enough of a warning but against better judgement I was swayed by the promise of better pricing and service delivery. I should have known that with 8.ta being a HELLKOM company / subsidiary that service would be as bad as it gets! There are never any staff ...
I contacted Gerrie at All Appliance Services (AAS) on 16 Apr 2013 to repair my Defy fridge. He indicated a R220 service call for inspection/fault location whereafter they provide a quotation for repair. If you accept the repair quotation the service call is not applicable. Gerrie sent a technician ...
I have logged so many calls with Telkom for more than a month now - I have had several Technicians calling me on the problem. One came out to my house. Reasons given - cables, not cables - we only tell the customers that, their CRM not tracking my logged problems, rain delays, . At installation I ...
They phoned to arrange delivery and assured us it will be delivered on the said day... 3 days later and now they to us saying that they were here but our phone was off after we arranged with them that we pushed back an appointment! Customer service from this so called professional courier is ...
I have for two days now received calls from MTN about a offers for new phones/services, I am a Vodacom customer?? The calls come from a 27 32 586 3581. I told them yesterday I was not interested. TODAY the phone me on the stroke of 8am twice. I was busy so I just let it ring TWICE. The next thing ...