On 20-05-2013 I mailed the Debt Review department to request a refund on my cheque account. I had a stop order on a Nedbank debit order but still RD fees was added to my account. Yesterday when I spoke to 3 separate ladies in this department I got 3 different answers. 1 @ 12:14 - I can just go into ...
I collected my Standard Bank Prestige card yesterday, however the enquires consultant that assisted me did not set up an internet limit for me, hence I cannot make any payments via internet. I contacted the Prestige client centre, but they requested me to go into the bank and I DO NOT have time to ...
The severely bad attitude of this person nearly caused me to close my account with the bank after many years. Thank goodness I then just walked away from her and landed in the queue at Enquiries and was assisted by the most lovely Marieta, who directed me back the the previous department, informing ...
My daughter applied for a student loan via the website, which was a painless exercise. Since then it's become a painful exercise. She contacted the bank via the call centre on the 11.2.2013 and after two attempts by Karin to put her through, she promised that someone will call her. In the afternoon ...