After numerous calls to the call center they informed me that a team leader will contact me. Up to date no service or response from call center team leader received. ...
There I was praising ABSA everywhere I go then some fool at the bank just had to spoil it. I settled my personal loan with an amount of R15 880.86 on Wednesday the 17 April 2012. Called to confirm and was told that my account was closed. On Wednesday 24 April 2013 I got a message from Absa saying ...
For the past few weeks we have been receiving a phone call from a ABSA collector, stating that our account is in arrears and that the account had been forwarded to the legal department for legal action. We have gone to the bank, got our bank statements and noticed that the debit orders for the ...
In Feb, I got a new job, immediately went to Nedbank branch at Jhb Small street to let them know that my personal loans Debit orders must be moved from the 20th to the 28th, as my new employer will only pay my salary on the 28th. They referred me to a phone and I had a conversation with someone on ...
I lodged a complaint late last year because I requested a reduced repayment on my loan account for the period I would be on maternity leave. I wanted to make a lumpsum payment of R10000. I was advised that this was not possible. The person who looked into the complaint said it was policy but ...
I wrote a report on the bad service i got from fnb, they phoned, promised that they will investigate and that is where it stopped. is anyone in fnb doing something? going to the banks are a mission, phoning their call centre is a bigger hassle. really fnb, you are not helping at all. ...